Quality Assurance
Ecoserve Cleaning is a leading provider of cleaning services with an outstanding reputation for high standards and quality control. What differentiates us from our competitors is the way we communicate and liaise with our customers on day to day basis. We use the best management methods and tactics to achieve our goals.
Our management teams constantly inspect the quality of service against the agreed cleaning specifications, whilst giving our cleaning operatives all the support they need to perform well. The overall quality control objective is to ensure Ecoserve Cleaning delivers a consistent and high quality service.
A quality management system provides the framework for continual improvement and thus increase the probability of enhancing customer satisfaction and the satisfaction of other interested parties. In addition, it gives the company and its customers confidence in our work. We are committed to deliver constant and predetermined high levels of cleaning.
All employees of Ecoserve Cleaning, including sub-contracted staff, share the same level of responsibility for the delivery of high standards and continual improvement.
We are always committed to our customers and to the quality of the service we provide.
Why choose Ecoserve Cleaning?
Security & Vetting
Our cleaners must pass an enhanced DBS check on employment, wear a uniform and carry their I.D badges at all times. This way we safeguard your facility from unsuitable individuals.
Attendance Monitoring
We record and track the attendance of our operatives to ensure your facility’s cleaning is completed on every schedule visit. This way you only pay for hours completed.
attention to detail
Attention to detail with everything we do is what makes us stand out from the rest. We work very close with customers to understand their specific needs, while keeping a close eye on your budget.
eco-friendly services
We work only with suppliers that are committed to contribute towards the environment by using recycled materials, environmentally friendly chemicals and energy saving equipment.